FAQ's
1
How do I book a session?
Booking is as easy as clicking in the booking page and choose a time that will suit you for your therapy session. This way is the clearest way to see what is available and see how it will work for you.
2
How do I pay for the session?
After you find a time that best suits you on the booking page, you will be taken to a page that allows you to place your payment. Your payment will be held by the 3rd party and not be released until the conclusion of your therapy session that day.
3
What if I need to cancel session?
It is understandable that situations can change, such as in working hours or child minding responsibilities.
When you provide a 48 hour notice you will be given a full refund on any cancelations.
If you are a regular client and you have an emergency on the day of your session and can not provide notice you will also be given a full refund on your cancelation (for up to 3 times per calendar year). Excluding back to back cancelations.
If you are a new client and you cancel on the day of your session there is no refund.